Delivery, Pick-Up and Return Conditions

When ordering your favorite gadgets from TEK Shanghai – Your Reliable IT Helper in Shanghai – you have different shipment options to choose from, based on the product and your location. Other than delivery, you can also choose to pick up your product for free, if one of our stores is conveniently located for you. Depending on the product’s availability, maybe even at the same day.

China-wide Delivery

If you choose same day shipping, we will update you about the exact shipping cost after we have received your order.
We ship our products to all areas within mainland China. We have many expat clients in cities like Beijing and Hangzhou, and some from remote cities in the western provinces, as our service quality, especially when considering the needs of expats, is unique in China.

TEK Shanghai delivers China-wide

Refund Policy

You can return goods that you have ordered from TEK Shanghai, for any reason at any time, within 7 days of receipt for a full refund or product exchange. The cost of returning goods to us shall be borne by you, but we will assist with arranging pick-up and shipment if requested. If you need to return goods after 7 days of receipt, we will do our best to accommodate your needs. If we agree to the return, then a 20% restocking charge will apply.

Shipping costs

Self-Pickup Jing’an, Pudong (Jinqiao/Biyun) free: 0RMB
Standard Free Delivery (1-3 days) China free: 0 RMB
Express Delivery Shanghai, Hangzhou, Suzhou t.b.c.
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