About Us

Being committed to delivering exceptional customer service, our expertise and quality of our products, TEK-Shanghai has become the IT solutions advisor for expat community in Shanghai.

In the heart of Green City, Pudong, our retail store serves customers, delivering hundreds of genuine gadgets, including PC, smartphones, tablets, TV, printers, cameras, speakers, air-purifiers, software and numerous accessories. At TEK-Shanghai we provide you with a team of English speaking engineers that handle all types of IT problems.

Our featured services for a private client:

– Installation of International TV boxes
– Wi-Fi coverage and boosting the Internet speed
– Any types of repair services (phone, computer, printer…)
– Home, remote and mail-in IT support

Corporate IT Support for Small and Medium-sized Enterprises:

– Wiring, Internet Wi-Fi coverage, phone systems
– International business VPN access and data security
– Computer hardware and software configuration
– Website and email hosting, printer rental and supplies
– Long term contract IT outsourcing

“I started TEK-Shanghai back in 2013 with a mission of helping expats in Shanghai with one-stop IT services without loss in translation. Within 4 years, we have grown to a size of 15 team members. We hope our service delivers a convenient life in Shanghai!”

– Koben Chou, Founder, TEK-Shanghai

Our Team Members

Koben Chou

Founder & Product Director

Vishal Chohan

IT Manager

Ken Cui

Senior Engineer

Jacky Lee

Senior Engineer

Charley Zhuang


Angela Tang


Tina Wang

Finance & Accounting Manager

Jessica Cheng

Finance and Accounting

What Our Customers Say About Us!

Had a major problem with hardware on my Mac, was getting desperate and considering purchasing a new laptop as the Apple store wasn’t very helpful. Luckily I got in touch with TEK Shanghai! They fixed the issue and were so helpful with whatever questions I had. Amazing team and great customer service!! Thank you very much!

Kate Liplyavaya

Had my router setup for Astrill done by them for a small fee…
After that, occasionally I would just walk in to chat with some of the guys, find out new products, get new infos and check for any new updates, etc, etc… Had bought my router back for the guys to check and troubleshoot for issues with the VPN and they did not charge me!!!
Had been with them from the old shop to the present…
Great guys and excellent service!!!

David Tham

Great service, Koben! Much needed in Shanghai. I’ll be getting in touch when it comes time to revamp my Mac Pro!

I started panicking when my computer suddenly stopped working. As an expat, I had no clue who to turn to here in Shanghai in such cases and was preparing to buy a new machine when I suddenly came across this website. I went to their store and discovered a bunch of friendly, helpful, professional and (most importantly) English speaking staff who checked my computer and were able to fix it without any problems – thus saving me the money and hassle of buying a new one…I’ll be sure to come back very soon!!

Nejc Levec

Excellent service and very helpful & friendly staff! I’m impressed about your home entertainment solution and I’m coming back for that air purifier

Qianqian Wong

Full range of awesome products, gadgets and solutions with the best customer service in town!

Kévin Hnff

Just wanted to say Thank You to TEK-Shanghai, Last nite was the first time me and my family could watch shows from our DVR back in our US home, and speed has been improved so much in the house as well.

They are the experts and they all speak perfect English….

Nigel Tampling

TEK-Shanghai will help with all your techie needs in Shanghai. They are great!!

Lou Davey

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